Frequently Asked Questions

How do I contact you?

There are a few options, you can choose from. Please feel free to leave a message through our contact tab on the website and we will return your call. If you prefer to speak with someone on the phone please call (719) 301-5458 our admissions line is here to answer any questions you may have for yourself or loved one. Our phone line is available Monday-Friday 9:00 a.m. -5:00 p.m. MST.

Do you work with adolescents and young adults?

We specialize in treating ages 15 and up. There is a shocking lack of effective treatment options available for adolescents and young adults faced with addiction. We don’t just know how to work with teenagers and young adults. It’s our passion! Our therapeutic team has decades of experience working with teens and young adults. We’re intricately informed and experienced when it comes to the unique needs adolescent mental health and substance use issues present. We’ve done the work with high school students, college students, and emerging adults. It’s one of the things we’re best at.

What is an EOP program?

EOP stands for “Enhanced Outpatient Programming,” an elevated outpatient experience for exploring and addressing substance use disorders and the underlying issues that fuel addiction. The clinical programming of Spring EOP helps clients address a variety of mental health and addiction concerns, including substance use disorders and symptoms, trauma, couples and intimacy issues, familial stress, depression, anxiety, and other stressors that directly impact sobriety.

Is it Different than Outpatient (OP) ?

Yes, EOP is different from the OP experience based on the amount of programming offered. In a traditional Outpatient care, clients are likely to attend weekly individual sessions with a therapist. Within Spring EOP we offer group sessions that fit within your schedule twice a week. In addition to group, two individual sessions are provided in order to create extensive clinical support as you continue your journey of sobriety and mental wellness.

Do you take insurance?

Yes! We are authorized providers with:

  • Aetna

  • Anthem

  • Blue Cross Blue Shield

  • Kaiser (not Denver Kaiser) / Beacon / Carelon

  • Medicaid (Colorado Community Health Alliance and CO Access; Regions 3, 5, 6, 7)

  • UnitedHealthcare & UMR (and all other United Health Plans)

If you have other insurance, please ask your provider if you have “out-of-network mental health benefits”. Many do, and in these cases clients pay out of pocket and then submit an invoice directly to their insurance company to be reimbursed.

What days do you do programming?

Spring EOP programming consists of weekly groups ran by certified and licensed clinicians in addition to individual sessions that can be scheduled around your needs. Call today to find out a treatment schedule that fits for you. Individual sessions are offered throughout the week to fit your schedule as well.

How long is your program? 

Our program is anywhere from 3 months to 12 months depending on the need of the client. We believe by offering long term care, clients are provided the appropriate support for sustainable wellness and sobriety. This timeframe additionally allows clients to begin to work through trauma within an appropriate timeline.